How long will it take to backup my files?
Backup times will vary according to the amount of data to be backed up and the internet connection you are using. The first time you backup your computer all your chosen files have to be transmitted in their entirety. Therefore your first backup is usually large and takes some time (several hours in some cases). After this backup is complete only changed or new files are transmitted, so a typical backup will take a matter of minutes.

Need more help?
Please call us on 0845 644 7522 or visit our Need Help page. You can also view complete list of Frequently Asked Questions.

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