This section contains Frequently Asked Questions (FAQ's) about backing up your data.

We have split the FAQ's into the following questions:

• How long does it take to backup my files?
• Do I need to backup all my files?
• How do I add or remove files and folders for backup?
• Can I continue to work when a backup is running?
• Can I stop a backup once it is running?
• My PC has lost its Internet connection is my Backup ok?
• How do I know that my data has been backed up?
• Help, my Backups are failing, why is this?
• How long is my data kept for?
• How many versions of my files are kept?
• Can I change the type of the backup I am performing (for example from manual to automatic)?

Need more help?
Please call us on 0845 644 7522 or visit our Need Help page. You can also view complete list of Frequently Asked Questions.

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